(1.0-en) assets360 Application Modules
Machine File
The Machine File provides an in-depth look into the machines and devices. With the Machine File module, it is possible to map your physical machine hierarchy to a digital representation. The Machine File can be connected to other modules to support and extend functionality such as condition monitoring, predictive maintenance and support.
The Machine File user interface can be customized as per customer needs
Module | Functionality | Benefit | |
Machine File | Machine Tree |
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Device Details |
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Service Logbook |
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Import & Export Tool* |
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Custom Fields |
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*requires some customization
Mobile Companion App
The Mobile Companion App module is an add-on to the Machine File module. It allows users to easily create and record assets with the help of a mobile phone.
Module | Functionality | Benefit | |
Mobile Companion App | Offline mode |
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QR and Bar code scanner |
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Photo capture and upload |
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Document Management
With the Document Management module, the user benefits from machine documentation that centralizes information in a paperless format and allows the documents to be uploaded and searched. Relevant information can be found easily with documents accessible anywhere and anytime. With stored documents available easily, issues can be resolved more quickly.
*Integration with the Smart Document Finder (powered by Empolis Connector) can enhance the Document Management module through a powerful integrated search feature. See Smart Document Finder Application or the Empolis Connector for more details.
Module | Functionality | Benefit |
Document Manager |
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Smart Document Finder*
The Smart Document Finder allows documents associated with individual assets to be searched using keywords. The application enhances the Document Management application and requires Machine File, Document Management and Empolis Connector modules.**
Module | Functionality | Benefit |
Smart Document Finder |
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*Search feature integration is provided via third party platforms such as Empolis Service Express Cloud. Please visit our Connector Modules page for more information.
** We currently offer integration with Empolis Service Express Cloud via our Empolis Service Express Cloud Connector module. If you would like to integrate with any other third-party training service providers please contact us at sales@logicline.de.
Service Book (Ticket Management)
The Service Book module allows users to manage tickets and support requests more efficiently. The tickets are linked to assets and customers, providing the necessary asset information including documentation. Through the easy to use tool, the user can access a detailed description of the problem, view ticket status (open, currently in progress, finished), see the priority as well as assign the tickets to the relevant user or group*.
Through the Support Request feature, service calls can be requested by the customer and scheduled with a click of a button with the machine builder's service team.
The Service Book requires the Machine File module.
The Service Book can also be integrated with your CRM system such as Salesforce. Please contact us at sales@logicline.de to learn more.
Module | Functionality | Benefit | |
Service Book | Ticket Management |
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Support Request |
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*assigning to users or groups requires the Item Assignment module.
Service Milestones
With the Service Milestone Module, service milestones can be set up for any equipment and with just a few clicks. Create to-do lists and set rules to trigger repetitive work orders automatically.
The Service Milestone module requires the Machine File module
Module | Functionality | Benefit |
Service Milestones |
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*requires the Maintenance Schedule module
Maintenance Schedule
With the Maintenance Schedule module, scheduled maintenance can be easily tracked in one place.
The Maintenance Schedule module requires the Machine File and Service Milestones modules.
Module | Functionality | Benefit |
Maintenance Schedule |
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Live Data
The Live Data module provides the possibility to show live data of connected devices.
The Live Data module requires the Machine File and the Live Data Connector modules.
Module | Functionality | Benefit |
Live Data |
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*may require additional modules
Alerts
The Alert Module provide a way for the user to get notified when a certain event takes place (e.g temperature threshold is exceeded).
The Alerts Modules requires the Machine File, For alerts based on IoT data, Live Data Connector and the Live Data modules are also required.
Module | Functionality | Benefit |
Alerts |
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*may require additional modules
KPI App
The KPI app provides an overview of KPIs such as availability and the performance of the plants. Important information regarding planned and actual quantities, production targets, productivity, and operating time can be viewed and analyzed. Real-time data is collected from the assets and key metrics are presented in a dashboard. The app uses logicline assets360 infrastructure modules 'User Management', Edge Essential' and Mobile Framework for the front-end.
The KPI app can be customized depending on your needs and requirements.
Module | Functionality | Benefit |
KPI App |
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Spare Parts Shop
The Spare Parts Shop module can be connected to the Machine File module so that the customer can directly order spare parts within the digital twin. With this module, the ordering process of spare parts is optimized thereby reducing downtime and improving the service quality. All key spare and wear parts can be ordered conveniently and easily via the Internet at any time.
The Spare Parts Shop can also be connected to SAP and CPQ systems with our standard and custom connectors.
The Spare Parts Shop requires the Machine File module.
The Spare Parts Shop can be customized as per the requirements and needs of our customers.
Module | Functionality | Benefit | |
Spare Parts Shop | Catalogue Service* |
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Shopping Cart |
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Order history |
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*The information can vary depending on the data source.
App Store
The App Store allows machine builders/OEMs to provide various software applications (either own or third-party) to their customers that can be monetized.
Module | Functionality | Benefit |
App Store |
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Analytics Hub
The Analytics Hub module leverages Big Data analytics functionalities within the assets360 ecosystem by bringing together your asset live data measurements with dedicated analytics services for interpreting and analyzing your data. The analytics results can then be visualized via dashboards so the user can get an easy insight on his asset data and the information behind this raw data.
The Analytics Hub module has dependencies with other modules such as Integration Layer, Data Lake and Live Data.
Module | Functionality | Benefit | |
Analytics Hub | MASH |
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Model Builder |
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Analytics Service |
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Industrial Analytics
An out-of-the-box Industrial Analytics module is offered using Empolis Service Express Industrial Analytics. This smart solution allows you to accurately predict maintenance of machines, order the right parts in advance and save unnecessary costs thanks to intelligent data analysis.
With targeted data analysis, not only is wear and tear accurately predicted but also where the cause is located. This allows you to take targeted action before your machine fails. In addition to machine data, the entire process is intelligently evaluated to increase production performance. The findings of the analyses are also valuable for customer service- repair times and spare parts procurement can now be precisely planned.
For more information about the Empolis Service Express Industrial Analytics solution, please see our Solutions page.
The Industrial Analytics Network (IAN) is offered along with our Machine File, Service Book (ticket management) and Service Milestones modules.
Module | Functionality | Benefit |
Industrial Analytics |
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Remote Support*
Remote Support allows OEMs engineers to provide remote video assistance to end-customers. Tickets or description of the issues can be forwarded to the OEM and remote assistance can be scheduled easily through a click of a button. Picture, documents and time logged are attached to the ticket and made available after the call.
The Remote Supportrequires Machine File, Ticket Management and Oculavis Connector modules.**
Module | Functionality | Benefit |
Remote Support |
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*Remote Support is provided via third party platforms such as Oculavis. Please visit our Connector Modules page for more information.
** We currently offer integration with Oculavis via our Oculavis Connector module. If you would like to integrate with any other third-party remote service provider please contact us at sales@logicline.de.
Virtual and Online Training*
A virtual or online training academy can help machine builders provide tools for operators to benefit from online training, For example, virtual training can mimic real-life shop-floor environments providing a close to real-life experience.
Training can be offered, scheduled and managed by machine builders using our (Virtual and online) Training module.
This module requires the TriCAT Connector module,**
Module | Functionality | Benefit |
Virtual and Online Trainings |
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*Virtual or online training is provided via third party platforms such as TriCAT. Please visit our Connector Modules page for more information.
** We currently offer integration with TriCAT via our TriCAT Connector module. If you would like to integrate with any other third-party training service providers please contact us at sales@logicline.de.
Chatbot
Maintaining complex assets requires access to large amounts of information, manuals, and guidebooks. Service technicians and engineers at the customer may require tools to guide them through diagnosis and problem-solving. The Chatbot guides users to solve problems faster through a decision tree. Based on the user's answers, the Chatbot can provide the most relevant information and guide the user to the correct document.*
Module | Functionality | Benefit |
Chatbot |
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*Creation of custom decision trees required.