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Connector Modules

Functionality

Benefit

Standard Connectors

  • Integrate data built for enterprise applications such as:
    • SAP
    • Salesforce
  • Connect all your relevant information handled in different enterprise systems for greater insights
  • Break data silos for transparency

Live Data Connectors

  • Retrieve data directly from the devices, gateway or third-party device clouds including:
    • PLCs, SCADAs, HMIs
    • Edge gateways such as X500, Verlinked, MB Connect
    • IoT clouds such as Cumulocity
  • Manage heterogenous sources of data
  • Various protocols can be handled (MQTT, OPC-UA)
  • Automate machine data flows
  • Use IoT data for use cases such as analytics, condition monitoring and predictive maintenance

Empolis Service Express Cloud Connector

  • Integrate with Empolis Service Express Cloud to search documents associated with individual assets
  • Integrated search function allows stored documents to be searched for keywords
  • The search feature allows information in the stored documentation to be found
  • The search results are highlighted and can be selected based on relevance
  • Cases can be resolved faster with quick access to the right information

EPLAN Connector

  • Integrate with EPLAN to access CAD designs and documentations of your automation projects
  • Import the asset hierarchy directly from EPLAN
  • Easy access to stored EPLAN documentation and circuit diagram projects.

TriCAT Connector

  • Trainings from TriCAT can be offered, scheduled and managed by machine builders:
    • Purchase of training license from TriCAT
    • Assignment (or revocation) of one or multiple licenses to a user
    • Access of the trainings assigned to user
    • Authorization and access management via token validation
    • Storing of training results with token (to record which user has completed the training)
  • Connection to a virtual training environment to mimic real life shop-floor environments
  • Machine builders can offer and manage trainings to their customers
  • Administrative overview of which users completed the training, how many trainings per customer utilized

Oculavis Connector

  • The Oculavis Connector support the scheduling of remote video/voice support on the Oculavis platform:
    • Scheduling of remote support by the customer
    • Acceptance, rejection or alternative schedule proposal by machine builder
    • Storing of call details to tickets and assets in the Installed Base Manager and Service Ticket Manager
  • Remote video or voice support to customers
  • Reduce travel time and costly onsite support
  • Store all calls information (comments, attachments, call logs) to the ticket, asset and customer for  reference, audit or billing purposes