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With our assets360 modular building
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With our assets360 modular building blocks we have created the following application modulesApplication Modules. In most cases these application modules Application Modules can be used on their own to execute a business logic. They can also be combined with other applicationApplication, infrastructure Infrastructure and connector modulesConnector Modules.

Machine File

The Machine File provides an in-depth look into the machines and devices. With the Machine File module, it is possible to map your physical machine hierarchy to a digital representation. The Machine File can be connected to other modules to support and extend functionality such as condition monitoring, predictive maintenance and support. 

The UI for the Machine File user interface can be customized as per customer needs

Module

Functionality

Benefit




Machine File

Machine Tree

  • Map your physical machine and devices to a digital representation
  • Hierarchical structure displaying the asset and child assets in a tree or flat structure
  • Greater visibility into the assets
  • Easy to visualize the machine park
  • Central source of all asset-related information

Device Details

  • Create Parent workstation, parent or child machine/, device /or asset
  • Create work station, machine/, device /or asset information
  • Keep all asset information in one centralized location
  • Maintain a centralized record of asset information such as manufacturer, customer, serial no etc.

Service Logbook

  • Record, preserve and keep track of all changes to the asset
  • Provides an audit trail for all changes made to the device.
  • Easily to access asset history changes for audits and and work history

Import & Export Tool*

  • Import and export of data from different sources with various file formats (csv, xml, xlsm, etc.) is are supported.
  • Upload or download assets in one click
Custom Fields
  • Create your own custom field fields to track additional information 
  • Customize your asset records based on the way you manage your machines

...

The Mobile Companion App module is an add-on to the Machine File module. It allows users to easily create and record assets with the help of the a mobile phone.

Module

Functionality

Benefit

Mobile Companion

App

Offline mode

  • Use with limited or no internet connection
  • Mobile app data automatically syncs to the web app once you have internet
  • Record assets even without connectivity
  • Prevent loss of information if connectivity is lost/unavailable

QR and Bar code scanner

  • Scan QR codes and barcodes to quickly pull up information
  • Scan assets to avoid manual entry of information
  • Conveniently and easily save asset information to the web app
  • Avoid mistakes in manual entry
Photo capture and upload
  • Capture and upload photos directly to assets , and tickets and more
  • Select photos from your photo gallery to upload
  • Easily attach any pictures of the asset

...

With the Document Management module, the user benefits from machine documentation that centralizes information in a paperless format and allows the documents to be uploaded and searched. Relevant information can be found easily with documents accessible anywhere and anytime. With stored documents available easily, issues can be resolved more quickly.

*Integration with the Smart Document Finder (powered by Empolis Connector) can enhance the Document Management module through a powerful integrated search feature. See Smart Document Finder Application or the Empolis Connector for more details.

Module

Functionality

Benefit

Document Manager

  • Attach files such as manuals, videos, online trainings, CAD designs, software images, vendor, warranty, and BOM
  • Link documents to assets
  • Keep all documentation in one centralized location 
  • The document is linked to the corresponding asset for easy access
  • Digitize your manuals, document catalogues and move away from paper format

...


Smart Document Finder 

The

...

Smart Document Finder allows documents associated with individual assets to be searched using keywords. The application enhances the Document Management application and requires Machine File, Document Management and Empolis Connector modules.

Module

Functionality

Benefit

Smart Document Finder

  • Integrated search function allows the stored documents to be searched for particular keywords.
  • The search results are highlighted and can be selected based on relevance. 
  • Faults can be found quickly in the operating instructions and a solution sought
  • The search result allows information in the stored documentation to be found extremely quickly and used as required

 empolis connector screenshot.pngImage Added


Service Book 

The Service Book module allows users to manage tickets and support requests more efficiently. The tickets are linked to assets and customers, providing the necessary asset information including documentation. Through the easy to use tool, the user can access a detailed description of the problem, view ticket status (open, currently in progress, finished), see the priority as well as assign the tickets to the relevant user or group*.

Through the Support Request feature, service calls can be requested by the customer and scheduled with a click of a button with the machine builder's service team. 

The Service Book requires the Machine File module.

The Service Book can also be integrated with your CRM system such as Salesforce. Please contact us at sales@logicline.de to learn more.

*assigning to users or groups requires the Item Assignment module.

Module

Functionality

Benefit

Service Book

Ticket Management

  • Obtain an overview and status of tickets (to do, in progress, done)
  • Create and edit tickets
  • Assign priorities (critical, severe, minor)
  • Attach documents, images
  • Sort and filter filters
  • Keep all tickets in one centralized location attached to the asset and customer
  • Easily access done tickets if required
  • Plan your assignments based on ticket status and priority
  • Easily access all relevant information needed by quickly jumping to the asset

Support Request

  • Forward tickets to your supplier 
  • Schedule an onsite (or online) visit
  • Use the Calendar to choose time and date
  • Easily schedule help from service experts with a click of a button
  • Reduce time spent on phone and email providing information
  • See status of requested support (scheduled, in progress, completed)

Service Milestones 

*assigning to users or groups requires the Item Assignment module.

Service Milestones 

With the Service Milestone Module, service milestones can be set up for any equipment and with just a few clicks. Create to-do lists and set rules to trigger repetitive work orders automatically.

The Service Milestone module requires the Machine File module

Module

Functionality

Benefit

Service Milestones

  • Create Service Milestones (name, description, interval, interval amount and valid until)
  • Assign a Service Milestone to a device or asset
  • Create a 'To Do' list
  • Schedule service milestones for a particular device or asset
  • View all upcoming or past service milestones on the maintenance schedule*

...

Module

Functionality

Benefit

Maintenance Schedule

  • View scheduled maintenance tasks by devices/assets on a centralized calendar
  • View scheduled work on in a centralized digital manner- move away from whiteboards
  • View all upcoming work related to an asset

...

*may require additional modules


KPI App

The KPI app provides an overview of KPIs such as availability and the performance of the plants. Important information regarding planned and actual quantities, production targets, productivity, and operating time can be viewed and analyzed. Real-time data is collected from the assets and key metrics are presented in a dashboard. The app uses Cumolocity as a backend and logicline assets360 infrastructure modules 'User Management', Edge Essential' and Mobile Framework for the front-end.

The KPI app can be customized depending on your needs and requirements.

Module

Functionality

Benefit

KPI App

  •  Live machine information 
  • Real-time data is collected from the assets and key metrics are presented in a dashboard. 
  • KPIs are tracked and data accumulated over time (days, weeks, months, years)
  • Access to 2-3 KPIs such as:
    •  machine availability
    •  expected and actual output/production
  • Central IoT cloud as the backend to make the administration of the application as easy as possible
  • Necessary data stored in the cloud with aggregations and pre-calculations performed on the edge (if required)
  • Simple tool for plant management to track and monitor performance
  • Hybrid mobile app for flexible use by end customers
  • Simple and uncomplicated handling
  • Flexible and custom-fit architecture to implement individual customer requirements
  • Scalable system can be adapted adaptable and expanded expandable in the future


Chatbot

Maintaining complex assets requires access to large amounts of information, manuals, and guidebooks. Service technicians and engineers at the customer may require tools to guide them through diagnosis and problem-solving. The Chatbot guides users to solve problems faster through a decision tree. Based on the user's answers, the Chatbot can provide the most relevant information and guide the user to the correct document.*

Module

Functionality

Benefit

Chatbot

  • Decision tree to guide users through a series of questions towards the correct solution
  • Data base Database search to find the relevant articles, documents or manuals
  • Documents highlighted and filtered according to relevance.
  • Service technicians can improve their efficiency and speed up servicing times
  • Quick access to relevant information guided by an intelligent chatbot
  • Minimize human intervention and save man-hours which can be utilized in more complex tasks
  • Leverage the Chatbot to reduce support costs and volumes
  • Creation of custom decision trees required

Spare Parts Shop

The Spare Parts Shop module can be connected to the Machine File module so that the customer can directly order spare parts within the digital twin. With this module, the ordering process of spare parts is optimized thereby reducing downtime and improving the service quality. All key spare and wear parts can be ordered conveniently and easily via the Internet at any time. 

The Spare Parts Shop can also  be connected to SAP and CPQ systems with our standard and custom connectors. 

The Spare Parts Shop requires the Machine File module.

The Spare Parts Shop can be customized as per the requirements and needs of our customers.

Module

Functionality

Benefit

Spare Parts

Shop

Catalogue Service* 

  • The Catalogue Service  provides the product  product related information such as: 
    • product description
    • product pictures
    • price
    • discount
    • availability
    • additional information (installation instructions, product factsheet, etc.)
    • technical details about spare parts (category, description)
  • The Catalogue Service can be enhanced from third-party sources such as SAP
  • Provide all information needed to purchase spare parts
  • Connect seamlessly to your ERP or CPQ systems 

Shopping Cart

  • Add or remove products to shopping cart
  • Choose quantity
  • Convenient ordering of spare parts
Order history
  • See purchase history
  • See a history of all orders placed

...

The App Store allows machine builders/OEMs to provide various different software applications (either own or third-party) to their customers that can be monetized.

Module

Functionality

Benefit

App Store

  • See all the available applications as well as coming soon application
  • See details about the available and coming soon application (description, price, screenshots etc.)
  • Activate the application (for internal teams and end-customers)
  • Deactivate the application (for internal teams and end-customers)
  • Notification request for coming soon applications
  • Create monetization opportunities from selling services
  • Capture new sources of value creation

Analytics Hub

The Analytic Hub collects process data from the machine’s drive systems, configures the data and runs the analytics service. The data is stored in a data lake from where historical data can be conveniently accessed. 

...

Module

Functionality

Benefit

Industrial Analytics

  • Record and analyze the data and sensor flows from machines and systems in real-time
  • Use time-series data, intelligent technologies (such as analytic bots) to calculate exactly when, for example, the wear and tear of a machine is so high that certain components have to be replaced.
  • Use the technology of the bots to trigger alarms and create tickets
  • Visualize data on a graphana dashbaord dashboard 
  • Provide on-demand and predictive maintenance of machines to prevent unplanned downtime and reduce costs for operators
  • Identify where the root cause is located to initiate targeted action before downtime occurs 
  •  Initiate maintenance at an early stage or order spare parts in good time
  • Save maintenance costs 


Remote Support*

Remote Support allows OEMs engineers to provide remote video assistance to end-customers. Tickets or description of the issues can be forwarded to the OEM and remote assistance can be scheduled easily through a click of a button. Picture, documents and time logged are attached to the ticket and made available after the call.

The Remote Support is provided requires Machine File, Ticket Management and Oculavis Connector modules.** 

Module

Functionality

Benefit

Remote Support

  • End-user can select a time and data to schedule remote support
  • Confirmation is provided via email notification
  • Call information (including pictures, time logged) is stored in the ticket
  • Connect to customers and solving problems remotely
  • Reduce travelling cost and time
  • Deliver expert knowledge globally
  • Save all important documentation and call logs associated with a ticket

*Remote Support is provided via third party platforms such as Oculavis. Please visit our Connector Modules page for more information.

** We currently offer integration with Oculavis via our Oculavis Connector module. If you would like to integrate with any other third-party remote service provider please contact us at sales@logicline.de.


Virtual and Online Training*

A virtual or online training academy can help machine builders provide tools for operators to benefit from online training, For example, virtual training can mimic real-life shop-floor environments providing a close to real-life experience. 

Training can be offered, scheduled and managed by machine builders using our (Virtual and online) Training module.

This module requires the TriCAT Connector module,** 

Module

Functionality

Benefit

Virtual and Online Trainings

  • Access training assigned to user
  • Storing of training results with a token (to record which user has completed the training)
  • Connection to a virtual training environment to mimic real-life shop-floor environments
  • Machine builders can offer and manage training to their customers
  • Administrative overview (e.g. which users completed the training, how many training per customer were utilized etc.)

*Virtual or online training is provided via third party platforms such as TriCAT. Please visit our Connector Modules page for more information.

** We currently offer integration with TriCAT via our TriCAT Connector module. If you would like to integrate with any other third-party training service providers please contact us at sales@logicline.de.